Frequently Asked Questions
Here are the most common questions about our courses, payments, and support. If you still have doubts, feel free to contact us.
All courses come as a PDF pack plus audio materials recorded by native speakers.
You’ll instantly receive your materials in your email inbox right after payment is completed.
Yes! You can study whenever and wherever you want. No deadlines, no pressure.
No. Our courses are designed for absolute beginners, but they also cover intermediate and advanced levels.
English, German, Italian, Spanish, French, and Japanese.
Yes. The PDF files open on any device, and audio can be played on your phone, tablet, or laptop.
Absolutely. All dialogues are recorded by native speakers to give you authentic pronunciation and rhythm.
It depends on your pace. Most learners complete a course in 1–3 months if studying regularly.
Yes, we offer a full refund if you’re not satisfied within 14 days of purchase. See our Refund Policy for details.
We accept all major credit/debit cards and PayPal.
Yes. Contact us and we’ll send you a free preview sample.
Yes. English and German courses include modules on business communication and professional emails.
Yes. All buyers receive free updates via email whenever we add new exercises or dialogues.
Yes. We encourage peer-to-peer practice, and some students form study groups for conversation exchange.
Yes, you’ll receive a digital certificate of completion once you’ve finished the final exercises.
Each course description clearly indicates the level range (e.g., Beginner → Advanced, A1 → B2, etc.).
Yes! You can purchase a course and provide the recipient’s email. They’ll receive the materials directly.
Yes, our courses include cultural insights, idioms, and tips to help you connect naturally with native speakers.
Yes. You can email us anytime at lessons@eclipse-serendipity.com or call +1 (774) 842-8481.
We combine cognitive science, authentic dialogues, and self-paced learning — creating courses that are both effective and enjoyable.